Privacy Policy
Thank you for using our online symptom checker app, AI-MD (“App”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use the App, and how we comply with PIPEDA, HIPAA, and GDPR requirements.
INFORMATION WE COLLECT
When you use the App, we may collect information about you, including:
- Personal information: We may collect your name, email address, and other contact information if you choose to provide it to us.
- Symptom information: We collect information about your symptoms and health conditions to provide you with accurate information and recommendations.
- Device information: We may collect information about the device you use to access the App, including its operating system, browser type, and IP address.
HOW WE USE INFORMATION
We may use the information we collect for the following purposes:
- To provide you with accurate information and recommendations based on your symptoms and health conditions.
- To improve the App and personalize your experience.
- To communicate with you about the App and respond to your inquiries.
- To comply with legal and regulatory requirements, including PIPEDA, HIPAA, and GDPR.
SHARING OF INFORMATION
We may share your information with third parties in the following circumstances:
- With your consent: We may share your information with third parties if you give us your consent to do so.
- Service providers: We may share your information with third-party service providers who help us operate the App and provide services to you.
- Legal purposes: We may share your information if we believe it is necessary to comply with applicable laws, regulations, or legal processes.
- Business purposes: We may share your information if we are involved in a merger, acquisition, or other business transaction.
DATA RETENTION
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
SECURITY
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
YOUR RIGHTS
You have certain rights regarding your information, including:
- Access: You have the right to access the information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your information, subject to certain limitations under applicable law.
COMPLIANCE WITH PIPEDA, HIPAA, AND GDPR
We are committed to complying with the requirements of PIPEDA, HIPAA, and GDPR with respect to the collection, use, and disclosure of your information. This includes:
- Ensuring the confidentiality, integrity, and availability of your information.
- Implementing appropriate technical and organizational measures to protect your information.
- Providing you with notice of our privacy practices and your rights with respect to your information.
- Obtaining your consent to use and disclose your information, where required.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. If we make material changes to the policy, we will notify you by email or through the App.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at emma@ai-md.com.